SoundSet Creator Upload won't upload - FIXED

Support
#61

Thanks @seanbaxen

I’ll check it out now!

#62

@seanbaxen

Looking at your SoundSet.

  1. Make sure you have set a category for the SoundSet to appear in = under the SoundSet Inspector–>Category select an option from the dropdown menu
  2. If that doesn’t work, select an actual reverb settion for each element (OFF is an option)
  3. am still looking for more probs, in case I can find more. :smile:
#63

Looking at Ivellios’s problem above, choosing which player to load into definitely causes a problem if you leave it blank. That’s something I wasn’t previously aware of but worth remembering.

#64

Ben, so do you want me to try and upload it again, or are you going to upload it on your end?

#65

I’ve tried at my end and am still getting a json error, which means there’s a broken setting somewhere in your interface.

  1. Try setting each of the reverbs to an actual settings (OFF being an option).
  2. Set the Category to Fantasy
  3. clear Export directory (like usual)
  4. Have another go uploading
  • crosses fingers
#66

Ok that seems to have worked :slight_smile: Thanks for the help and have a wonderful Christmas :christmas_tree:
Im off to celebrate by murdering my players in Castle Ravenloft :smiling_imp:

#67

Hooooooray!!! :smiley:

So what did you actually change?

  1. Just the Category?
  2. Or those reverb settings as well?

I’m going to make a known issues thread.

#68

I changed both, category to fantasy and there were a few that had nothing selected in the reverb so I set it to something.

1 Like
#71

Mine only uploads once I have logged in. It doesn’t upload when I click the button. Once its completed uploading, it still doesnt show up on my player. I spent a whole day attempting to get it to work and uploading them, and even left it overnight. It still hasn’t shown up on my player.

I have tried running as an administrator, restarting my computer and even loading on different devices. No matter what I do, it is not showing up on my player. Can anyone help?

#72

Hey man,
i guess you have checked here for a possible solution for your problem?

Is the uploaded soundset showing up here (you must scroll to the bottom, as your own soundsets are listed at the end)

https://syrinscape.com/account/campaigns/

Has the upload and corresponding download into the player worked for you at some time?

Are you sure, all used samples have the right file format (WAV, 44.1kHz, 16bit, stereo) and NO meta data attached?

#73

Hey @infamous_aku Sounds like it ight be worthwhile contacting us directly on support at syrinscape dor com which specifics (name of set, upload date) all that sort of stuff and we can check it out for you on the server.

When others have had problems: theres often been an easily identifiable prob with the SoundSet (broken sample, missing setting etc).

There are no other failures on the server at this time, so only SoundSets with actual problems are not appearing.

Does all that sense?