Online player: We don’t like it. During a playing sound, we all don’t hear the same sounds at the same time. For instance, if a Troll is making combat grunting noises, we all get different grunts at different times. This leads to situations where one person is talking about a sound not even the DM has heard. It’s also way too finicky to set up for 7 players, especially when they are all not super computer-savvy and on varying operating systems.
Desktop App: We love it. As the DM, I am the only one that has to do ANYTHING to get sounds to work. I pump it over zoom with sound only sharing and original sound turned on, and it sounds perfect. And we all hear exactly the same sounds at the same time.
One gripe with the desktop app: Where did the soundboard go with spell sounds on the side!? I used that constantly and now it’s gone!?