That three minute video was only slightly less detailed than the tutorial that I included in my “how to get everything set up for our D&D campaign” powerpoint presentation. The screenshots and direct links in this powerpoint presentation included large red arrows and short red text overlays that said things like “CLICK THIS ONE” and “NOT THIS ONE.” My players are full, real, competent adults between the ages of 25 and 50, and most of them have college degrees and jobs that use computers, daily. Most of them are also members of demographics who have historically been made to feel as though stuff like Dungeons and Dragons isn’t “for people like them.” Here are some paraphrased quotes from two campaigns’ session zeroes that I think you might find infuriatingly useful as UX feedback:
“Okay, I got the fantasy player thingy installed, and it’s telling me something about choosing a ‘soundset?’ Did I do this right? Should I have downloaded the ‘board game’ one that they said I needed to do… something? extra? for?”
“Okay, so, I think I got everything set up, but I’m not sure what I’m supposed to do with this syrinscape account that I made?”
“Ah, I’m on the Syrinscape website, and I’m logged into my account. Which one of these programs on the ‘Downloads’ page should I be downloading for this? ‘Fantasy,’ right?”
“Sorry I didn’t have time to do any of the prep stuff before tonight! Now that I’ve got this Discord thing working, can I just take one of the pre-made characters you mentioned so we can just start playing and I won’t be holding things up for everyone? I’ll do the set up before the next time, for sure.” (Editor’s note: no one else was all set up and ready to go at that point, either.)
Bonus round:
“Hey, sorry, I think I’m going to have to drop out of the D&D thing. It was fun, but I still haven’t even got all that other stuff from the powerpoint presentation set up, yet. This seems like it’s a bigger time commitment than I thought, and I feel like I’m just slowing everybody else down. I appreciate the invite, though!”
I think the “single link” model would be a huge UX improvement.