Web interface not reflecting play state

Support
#1

I’m having issues recently where the web page is not correctly displaying the current play “state”.

What I mean by this is primarily:

  1. The “stop” button is greyed out, like nothing is playing, even when I have a mood playing
  2. While a mood playing, the various element icons do not change. They dont “light up” when triggered, nor do they show the circular “countdown” until that element plays again.

refreshing the page will sometimes bring back the 'stop" button, but not always.

Using Chrome.

1 Like
#2

I got this to work again by un-linking and re-linking the laptop.

1 Like
#3

Heh! This is the sort of fix I like! A fix that you worked out yourself before I was actually able to help!

Though, I am certainly sorry I only just saw this now!

Don’t hesitate to reach out again if you need help. I’ll try and be more responsive. Though, note, when you DO need a quick response, we do watch the actual support email more carefully than the forum.

Either way, game on! With nice sound!