Upgraded My Subscription - FIXED

Support
#1

I upgraded my subscription and have received the payment information from Paypal, But I cannot download my new soundsets. Please let me know what I need to do to get this fixed.

Thank you.

#2

We helped Cameron over support at syrinscape dot com…

But the long and the short of it was this:

Sci-fi SoundSets will appear, by default in the Sci-Fi Player.There are actually three players. Each one styled with a different skin for the table.

BUT NOTE: you can make Sci-fi SoundSets show in the Fantasy Player by using the Campaign Manager, found here: https://syrinscape.com/account/campaigns/

  1. Make a new Fantasy Campaign (under the Fantasy Tab)
  2. Add Fantasy SoundSets as you need
  3. Now go to the All TAB
  4. Add the Sci-fi SoundSets you want to this Fantasy Campaign
  5. Hit reload in the app (or restart) (or wait about 60 seconds)
  6. Now the SoundSet will appear under that Campaign in the app (find it by clicking the All SoundSets tab at the very top left)
  7. And the SoundSets will also appear at the very bottom of the list of SoundSets in the “All” listing AND you’ll be able to keyword search for it too.

Hope this might help someone else too! :smile: