Unable to validate bug? - RESOLVED


#1

My fantasy player works fine, but I try to open up the SciFi player unsuccessfully. It continually tells me that it has failed to validate. Is there something I can do to fix this?


#2

Hey @takissis

Is this working for you now?


#3

We’ve had a few people reporting this sort of bug over the last 24 hours. We are working on a fix RIGHT NOW!


#4

Having the same issue. Won’t validate on any of my three players (fantasy, scifi, boardgame). iPhone XS Max running the latest iOS update (12.1.4).


#5

Mine seems to be working now.


#6

If anybody else has this problem contact us at support and we can take a look at your account for you and get it fixed

Hopefully though it looks like its all working properly now :slight_smile:

(Crosses fingers)


#7

It is working now. Thank you. Sorry for the delay in reply. I haven’t had time to check back before now.


#8

Yay. Looks like we’ve actually killed the bug that was causing this too! A really word one!