Unable to upload soundset - RESOLVED

Support
#1

Hello, I’ve recently made a custom soundset, but when I try and upload it to the server, nothing seems to happen. I see the blue bar move across the top of the screen. But after waiting hours, I don’t see my custom soundset on any device or in My Campaign on the website.

Steps i’ve taken:

  1. Assigned a Genre under the SoundSet Inspector (fantasy)
  2. Made sure .zip file is under 100MB
  3. Shut down soundset creator and clear the export folder here: C:\Users[YOURUSERNAME]AppData\Local\Syrinscape\Syrinscape SoundSet Creator\media\export
  4. After clearing export folder, try re uploading.
#2

Did you include your own samples? If so, make sure, they are in the correct format when importing them into the creator. A sample should be a WAV file, 44.1kHz 16bit stereo as sample rate and all metadata should be removed.
And you are sure that you uploaded the soundset and not only exported it?

#3

Wanna export the zip file and share it with me.

I’ll try an upload = I get to see errors.

As @new_vision suggests, the next most likely problem is a broken sample.

WE CAN DO IT! :smiley:

#4

I didn’t use any personal samples. Everything was from syrinscape.

Here is a link to the zip file:
https://drive.google.com/file/d/1t6IOz_RFV2bvq6KFtDHSFyfUk8Gg48Z_/view?usp=sharing

#5

I’ll take a look at this as soon as i am at my desk on Monday… bump me if I seem to have forgotten. :slight_smile:

#6

Sooo… I was able to successfully upload this SoundSet and install and play.

I also see a successfully uiploaded version YOU uploaded.

Do you see that right at the bottom of your SoundSet list?

What did you build this for specifically? Is it something I can share as Community Content?

#7

I was able to successfully upload the soundsets by installing the soundset creator on my home computer and re-creating the soundsets there. For some reason, my other computer wasn’t allowing uploads? Maybe some security measure i’m unaware of?

I built these with pre existing elements from syrinscape’s library for personal use in my home D&D game. You can share these with the Community if you’d like :slight_smile:

I made 3:
The KuoToa Cavern
Doncaster Village
Coleberry Forest

#8

Great, we’ll take a listen! Thanks for sharing :slight_smile:

#9

Are these for a specific adventure?

#10

No. The moods are mostly for local ambiance for my players. There are a few moods for some fights with an Ogre and a Giant Octopus.

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#11

This could be awesome @Steve!

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#12

Yup planning to take a proper listen to them all tomorrow!

I’m especially intrigued by the giant octopus :grin:

#13

I put in an “Alarm Bell” one shot that i press right when I trigger the mood “Kranresh Arrives”.

The scenario is the players are fighting in a large underground cove just behind a waterfall. There is a wrecked ship with a partially submerged bell in the cove, and when the bell is struck it calls the Giant Octopus “Kranresh” to come and attack the players :smiley:

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