Hi @braddock.brossa,
Did you send us an email on support? That way we can share personal details like the specifics of the email address you signed up with etc. Do that, and we can get you sorted. 
Hi @braddock.brossa,
Did you send us an email on support? That way we can share personal details like the specifics of the email address you signed up with etc. Do that, and we can get you sorted.