Soundset Not uploading


#1

My Soundset not uploading. The creator gets to 100%, but it doesn’t show up in the player, nor online under my campaigns. I have read other posts to learn about what could be wrong. I have gone through my soundset many times looking for anything named the same thing, made sure everything has a reverb, and play order. All of my samples are from other soundsets, none are custom.

Any ideas? Could you check my error log?


#2

I guess you have chosen a category for the soundset to show up in? How long did you wait for it to show up? Sometimes the server needs some time transcoding everything if it is a rather large soundset. And - what’s the name of the soundset?


#3

Yes, it is set to fantasy. It has been hours ago.

No special characters in moods and Soundset name, including samples, only alphanumeric. File size is 61mb.

Gets to 100%


#4

I’m going to try and break it into 3 separate Soundsets and see if that helps.


#5

@derrick OK I can reproduce this.

Dev team will kick the SoundSet upload process back into action.

Stay tuned!


#6

@derrick

There for you now?


#7

Yes, they all showed up in a flood > <

I did not realize how many times i tried to upload this Soundset over the past week. I will clear out the duplicates, and retest. Thank you for your attention. And making me feel valued as a customer : )