Soundset not updating


#1

Hi - I updated a soundset this morning about 15 hours ago for an session that I just ran tonight. No matter how many times I cleared the data and tried to re-download the soundset it still has not updated to the newest version despite syrinscape creator/online player showing the correct sounds in the soundset.

Am I doing something wrong? I thought 15 hours would be enough time! It’s too late for tonight but want to know for the future to make this work as it still is not updated.

Thanks!


#2

I’m having the same issue with my app. I’ve created my campaign online and got it up on the app easily enough but after I made some changes online I can’t seem to get the app to update no matter how many times I reload or relog.


#3

Hey, @sonofconan a couple more avail_chapter errors here.

@jbg232 @mjdibenedetto
Let us know whether getting your stuff right now is urgent (which is totally fine) and we will reset your accounts… otherwise let us take a look BEFORE we fix to try and work out what is causing this error to come back.


#4

I personally am not in a huge rush. I got a few weeks before I actually start running my campaign .


#5

Tomorrow is my last night running this campaign and I am fine waiting to fix it until after so that when I make my soundset for next week this doesn’t happen. I don’t want to break anything before tomorrow night.