Remove Global Oneshots?

Support
#1

Hi all - I am a newer Syrinscape member, and have the SuperSyrin subscription. I’m using the Fantasy Player and have downloaded all the soundsets. I’d like to go in and delete the soundsets that provide the global oneshots - while I see their value, they don’t fit my DMing style.

I understand that global oneshots are linked to specific soundsets, but when I try and uninstall those specific soundsets, they seem to re-download and reappear. I’m uninstalling them by going to ‘Clear SoundSet Data’, but it doesn’t seem to be sticking.

Any advice?

#2

I am having this same issue and tried emailing support. They told me to turn off the auto download feature, which I did and still had an issue. When I reported this to them, they stopped responding.

Did anyone find a fix for this?

#3

Sorry your request for help dropped off our radar!

I’ll take a look at this tomorrow. :slight_smile:

#4

@ben.abel.m @misnaree

Boom! :slight_smile: We have made a change that should help you out.
(this is a dupe post in a few places, but I want to pick up everyone who was interested in this happening)

We have deployed a change that lets you HIDE the default (official) Global OneShots in the Fantasy Player and Sci-fi Player AND Web Player and Online Player.

You can find the setting under your dashboard here:
https://syrinscape.com/dashboard/
Allow max 10 minutes for the change to show in the Fantasy Player. A restart can help. Refresh the Web Player to see the change.

You can also find the setting in the Web Player interface:

  1. Go to the hamburger menu = three horizontal lines at the top right
  2. Select SETTINGS there
  3. Change your settings.

The interface automatically update in the Web Player with this method.

Have a go and let us know if that works how you want.

Useful? :robot:

See this video for THEN adding some of your own Globals so the panel shows JUST what you want. :slight_smile: