Purchased two sound sets but not showing up

Support
#1

hi there-

I purchased the spooky and Cthulhu rising sound sets for a game tomorrow and they won’t show up in the app after multiple restarts/reloads.

They show up as purchased but when I try to make a campaign they are greyed out and the campaign doenst show up in the app either?

Help?

#2

Hiya,

Have a go now. I’ve hit reset on your account.

Also, make sure you are looking in the Sci-fi Player for the Sci-fi content.

Working?

#3

All sorted now - thanks!

#4

@linuxchimp We made some recent improvements to the way authorised content changes propagate into the players.

If you explicitly log out and back in, OR if you quit the app and wait more than 2 minutes before re-launching it, your player should always fetch the latest list of authorised content.