Please Improve Website Direction to Online Player

#1

I’ve been running a lot of games through Discord. I love the Syrinscape Online player software. It’s wonderful. HOWEVER – the problem is when I’m linking people sometimes they don’t grab the link I have to the direct online player and will download the offline player.

This is always 15-20 minutes of confusion as I try to get them to download the correct software.

Can you guys do something about this? At least 50% of my players to a new game make this mistake.

edit: Yes, I’ve provided step-by-step instructions and link them to the online player. I don’t know why this is an issue other than it not being explicit on the website. When you GOOGLE syrinscape, the automatic download is offline.

1 Like
#2

This is definitely on our todo soon list. Thanks for the feedback.

#3

Second this. I’ve had exactly the same experience with new players.

#4

Yes, this is much needed. I have to always walk my new players through this process or else there is much confusion about how to sign up, download, and link the online player.