Online Player vs Linking in Fantasy Grounds Confusion

Support
#1

I appear to be having multiple problems. A few days ago, I had SyrinScape linked to Fantasy Grounds Unity, was able to generate sounds from the links, and trigger them in the linked player through the browser, and successfully generate an invitation which the players could use. They could hear the sounds properly.

Today, everything stopped working, so I went to the Control Panel thinking to reauthorize things, and discovered a computer connected to my account which was not mine. I deauthorized the computer, and changed my password. I also deauthorized my own machine, intending to refresh everything, but now I can’t seem to get it reauthorized. I do not have a SuperSyrin account (although I did previously). Lately, I purchase my packs as I need them, and prior to this incident, Fantasy Grounds and Syrinscape were working together very well.

Now I can’t get the machine authorized again, without updating to a free trial or activating a Super Syrin account, it seems? Or am I doing something wrong?

I am using the directions from the Fantasy Grounds WIKI located here:
https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/2078932993/Using+Sound+Links#:~:text=Now%20you%20just%20need%20to,sound%20file%20to%20your%20computer.

This does not say that I need to go through the Online Web Player, which I’m gathering is different than the page I use to link the players (example below)

So why do I now seem to have to access the Online Web Player to do this?

If I’m understanding correctly, I have to link my computer to the account, and THEN link Fantasy Grounds to the account as well, with the Online Web Player being a go-between, but a few days ago, it was working without my having to do this?

Any help would be appreciated. I have a game coming up on Saturday, and would like to have this working by then.

#2

Hiya,

Soooo… you WILL need a SuperSyrin to playback sound through the Syrinscape Online Player.

You will NOT need a subscription to playback sound through the Web Player = app.syrinscape.com

If you open up that window are you able to play sound there and control the sound via those old links in FG?

#3

Make sure the authorization key in FG is the same as your “Auth Token” in the Syrinscape control panel. This is what allows FG to send play requests to your instance of the app.syrinscape.com. Then import the sounds into FG. Details here: Using Sound Links - Fantasy Grounds Customer Portal - Fantasy Grounds

Once you’re double-checked that FG has the same authorization key as your Syrinscape “Auth Token”, click the “Invite” button in Fantasy Grounds and open the Syrinscape app from the links created in FG chat. This will open an instance of app.syrinscape.com specifically linked to your account (via the auth token). Try playing some Syrinscape sounds/music/moods from within FG - they should play in the instance of app.syrinscape.com you just opened.

#4

I guess I must have the Beta player of the online player still installed. I was able to use it to reauthorize my account. After I did that, I made sure the tokens matched everywhere, and I was able to get sound again - although I had to regenerate everything, and generate a new player link.

I’m putting sounds into a module containing spell triggers for my players. Opened the module to work on it tonight, and again, I have no sound through the web player, even using the old link. I don’t know what’s happening. It worked fine for two or three weeks - now it’s erratic.

EDIT: Should I have to regenerate a new link to the web player each session? I had to generate a new session ID and a new weblink, before it would play again.