Online Player Update?


#21

If you go to preferences and security there is sometimes a message along the lines of “this app is not by a recognized developer, do you still want to open?” And there dshould be an open button there to run it without the warning. I don’t have Catalina so I’m not sure if they got rid of that.


#22

I wanted to follow up on this because I see the issue posted here: I’m trying to build some soundsets for my game this Sunday and my stop button is greyed out and none of the loops show as playing even through I can hear them through the online player.

Is this an issue of too much traffic? I’m noticing pings >250 which is more than I’ve usually gotten in the past

EDIT: I should mention I’ve restarted the player and browser separately and collectively and then restarted the machine however no luck


#23

The servers are currently very busy. But they are holding up well against all of the traffic. If you are finding things are going a bit slower for you though just click the little refresh button next to the server number and you will move to another server, which should solve the problem :slight_smile:


#24

Thanks for the reply Steve. I think I buried the lede a little in my post. The problem I’m encountering and continue to encounter is the stop button at the top of the player is totally unresponsive and none of the loops turn blue when I play a mood. Is there something that I’m missing that I should be doing?

Thanks!


#25

@rich this sounds like a problem where the Online Player app is not able to connect to the server. Normally, the master interface should tell you when it is unable to detect that a linked and active online player app is connected. Also, the control panel will show connections and disconnections in its activity log, as will the online player app itself.