I’m using a Macbook Air running OS 12.6. I downloaded the Fantasy Player from the App store, but when I enter my login email and password, it doesn’t accept them (i.e., it tells me that I must enter my email and password, even though the cells for both of them are filled with the correct information).
-
Make sure your password contains no accented symbols and is just plain ASCII characters
-
Don’t use autofill to fill either field. Type everything in by hand
-
Make sure you hit DONE or NEXT after each bit of entry to make sure it actually goes into Syrinscape
If you still can’t log in then drop us an email at support@syrinscape.com. Always contact us there if you are looking for a speedy support response