No sound online player - RESOLVED

Hi, I am getting no sound whatsoever on the web player.

I know it’s not a settings issue on my local computer as everything else works I have no idea why it’s not working but it’s very frustrating.

Resolved by support email

Hey, can you let us know what you did to resolve this?

If you are using Syrinscape Online then you will need to be running both the Master interface browser to trigger the sounds and The Online Player to actually hear the sounds.

If you still are unable to get it to work then drop us an email to support and we can look into it for you