Need some help with the online player

Running a Mac with High Sierra OS.

Got the the online player. Linked to the laptop.
On the main console page. Hit a selection - nothing.
Hit a stream - nothing.
Turn up the volume - nothing.

I’m linked. I’ve got my browser open. I can’t hear anything.

Help.

Have you got the Online Player app running and showing you as the Games Master? If not then you will need that to be able to hear anything, if you have then make sure that both its volume and the volume in the Master Interface are both turned up.

You might find these videos really useful; https://www.youtube.com/watch?v=iBJdKt7RgPU