Minotaur Maze just purchased, but not loading - RESOLVED

Support
#1

Good morning!

I just purchased the Minotaur Maze sound set, but it still shows as “unpurchased” in the Syrinscape player. I have logged out and back in multiple times, cleared the soundset cache and re-downloaded everything.

Is there something that needs to happen on your end?

Have a great day!

-Tony

#2

Give it a try now, i’ve just given your account a gentle kick so hopefully everything should now be working.

Also drop us a email at support if you have this type of problem again, that way we can respond straight away and get it fixed for you :slight_smile:

#3

Thank you sir! It worked.

2 Likes