I just signed up for Syrinscape Sci-fi. I'm running a game tomorrow (Sunday 11/18/2017) and this app would be great for the session. In the upper right it says that I am a Sci-Fi Subscriber, but when I click on the dropdown menu it tells me my subscription will start soon (pending payment). I made the payment and it has been stuck there for a while now. Does anybody know how long I will need to wait in order to download Soundsets?
What method of payment did you use? Some methods take longer to verify than others.
If you provide your credentials to him, I am sure @Benjamin can set you up real quick.
I see your sub as pending receipt of the first payment.
What payment method did you use (not credit card, right?)
Also, THANKS for your support!
I signed up using Paypal, for some reason it didn't let me use my debit card linked to the PayPal, I had to use the checking account itself. I did figure out from PayPal that it will take up to five? business days or somesuch for the payment to verify. I went ahead and purchased the sets that I needed for the game I was gming during the weekend. The sounds were great! I'm very excited to see what else is out there when my subscription goes through.
I'm having the exact same problem, although in my case I upgraded a sci-fi sub to SuperSyrin so I could use the creator tonight and put together some sounds for a Middle-earth game I'm running in two days. It's just a bit surprising to find it will take days to verify the payment -- I'm not sure I've ever encountered that using Paypal before.
It only takes time if you use an e-check as these take a few days for PayPal to clear them through your bank. If you use a credit or debit card then PayPal should clear your funds immediately. What type of payment did you make @zeppelined?
I guess it must be an echeck? But I've made countless purchases the same way that have all gone through instantly. Today it still says "Subscription starts soon (pending payment)".
This conversation would be much better on support at syrinscape dot com so we can share account details etc.
We'll sort you out!