I can't download purchased soundsets - RESOLVED


#1

I have a game coming up later today, and wanted to try out the Salvage Operation soundsets that were highlighted on your websight.

I’ve verified my account and purchased the soundset in your store, but I can’t download them on my phone app, it just redirects me back to the store, where the store tells me I’ve already purchased them.

I’ve tried reloading and reinstalling. Whats going on?

Thanks


#2

@Finraelin I’ve given your account a bit of a kick so it should now be showing up for you, works?

When you need help straight away, like when you have an upcoming game always drop us an email at Support. Ben or myself are usually always around to respond to those straight away, the forum posts don’t always get spotted right away :slight_smile:


#3

Working now, thanks for the help and the fast response time!