Help with download


I purchased the Dungeon Depths soundset on the Syrinscape app on my phone but I keep getting the “failed to retrieve manifest” message when I try to download it. Purchased through the Google Play store on my phone, Bugbear Battle soundset download worked alright but I am hesitant to purchase more before this is resolved.


Hi @sweetchinarose, do you want to contact us at and then we can take a look for you.

We’ll need to look at you account details so better to do it by email than here :smile:



Before spending more money on individual packages, take a look at a $10/month subscription. I was very hesitant at first, but after my first month, I’m loving it.