Help! Paypal Settings and Subscription Limitations - FIXED

Support
#1

Forgive me for not finding this topic addressed before. Most querries seem to be oriented to the mixing of sound sets using Syrinscape sound files, and not the use of homemade sound files.

I have 3GB of WAV format scratch-made sound files that I am currently using in my D&D game, and would want to continue using through the Syrinscape interface.

Are we entirely dependent on the Creator tool (currently in Beta) in order to do this?

I had hoped that I could simply add these files to a local directory that Syrinscape could then draw from, but now understand that my files must be first uploaded elsewhere.

I’ll be quite keen on purchasing the other Syrinscape DLC sounds, but if the additional freedom to use my own sounds is not an easy option, then that would erase half of my perceived value of this product.

Putting it another way; I don’t mind paying for the $10/mo Supersyrin subscription. But I would like to understand whether I would be able to access my soundsets locally. I don’t like the idea of my use of the product being tied to the existence of Syrinscape.com and my access to a remote server. I am preparing to store all of my game sounds on a single dedicated gaming tablet and place it up on the shelf along with my rulebooks and dice. And I need to be able to use those gaming sounds in 2026 just as easily as I would now in 2016.

Please speak to me about that.

1 Like
#2

Hi,

You WILL be able to use the Syrinscape SoundSet Creator to import all your audio files, and then sync them to our servers. Then the brand new SoundSets you create will become content you can access like all the rest of our content. You’ll be able to sync your own custom SoundSets down onto any device you sign into.

When Syrinscape starts up, if the Internet is available it accesses a list of stuff you own and can access, then you are able to download and install any of the that content into your local Cache. If Syrinscape cannot find the Internet for an extended period of time, eventually it will force you to log in again.

THAT SAID, if we were going to go out of business, I reckon we’d probably release a version of the Players that allowed people to access the content they own permanently and leave some kind of legacy server online so the sounds continue.

THAT THAT SAID: we certainly don’t intent to, or even look vaguely like going out of business any time soon!

NOTE: While we still exist, you will need to maintain some level of sub to access and use your custom creations = any of our current subs, OR a very bottom level server access sub (still thinking about a fair price for this).

How does that all sound?! :smile:

1 Like
#3

Sounds good!

EDIT>
Unfortunately, the point appears to be moot for me.

I do NOT keep any bank accounts attached to my Paypal, nor any Credit Cards (As a long term Gold Customer of theirs, they never require me to).

But your purchase settings for any subscriptions with Paypal REQUIRE an associated bank account. Since I deliberately do not keep credit cards or bank accounts, I can’t be a Syrinscape customer. At least not one who can integrate his own sounds library.

This makes me extra sad because I had just bought a new android tablet and bluetooth speaker for the sole purpose of running Syrinscape in my D&D game. Darn!

I suppose I’ll eventually find some other use for this tablet, but given my lifestyle, I can’t imagine what that might be. Maybe I’ll just use a few Syrinscape sets, but I can’t imagine giving up some of the signature sound files my group has already grown fond of.

Please WB and let me know if I’ve missed something, or if the Creator feature is indeed restricted to customers who use credit cards etc…

UPDATE
Well I bought a few of the sets outright using my Paypal account. Might buy a few more. But I’m still pained to not have an efficient way of integrating my personal music and sounds. I’m investigating floating player apps to overlay Syrinscape, but chances are Syrinscape audio will not run simultaneous.

Our next D&D Session is on the 11th! Help! This is a matter of Life and Death! :stuck_out_tongue:

#5

Hi,

You are leaping to conclusions! :smiley:

You can buy subscription Vouchers without a PayPal account, either through us or via paizo.com.

You could for example, buy 6 2 month SuperSyrins sub vouchers and apply them all to your account, which would give you all the awesome access you could possibly require!

Here’s a link:
https://syrinscape.com/store/subscription_vouchers/
Or the same products via Paizo.com

Let me know if you have any problems sorting that out!

#6

Oh good! Thanks.

I’m glad your team are so “on the ball”.

But now I’ve just paid the $20 PLUS the previous $27 from yesterday for some of the same content.

My, but I AM the Silly Butt.

#7

:slight_smile: Always glad to help!

We’ll at least now you own $27 worth of stuff permanently no matter what happens with your sub in the future!

Let me know if you need any more help…

Most importantly though, THANKS for your support!

#8

So now I will have the ability to use my old sound files to build new Syrinscape sets.

But If I later choose to not renew my Supersyrin subscription, I would not permanently “own” those creations the same way that I will own those Syrinscape sets that I bought yesterday? Access to those sets that I created using my own sound files would stop if I revert to only using purchased sound sets?

#9

Yes. You’ll need some level of sub (all the way down to the -most inexpensive - server access sub) to retain access to the stuff you build.

#10

Perfect.
Where is my voucher code supposed to be?
Never mind… Found it in my other email address. :+1: