Ben posted this up on another thread, so excuse my copy and paste.
Sooo… given the rather sudden and large increase in usage in the Online Player of late, we have run into some unexpected performance issues, some of which seem to be locking it up completely.
NOTE; as of 11pm here in Sydney we have a working version on staging with MUCH more capacity to cope with traffic. I am going to test this in the morning and then if I can’t break it, we will deploy to production.
SO; this means anyone using the Online Player US time Thursday early evening may still have some problems, but hopefully if things all go well we should have a MUCH more stable weekend.
Thanks for your patience! Now game on!
Basically, a large influx of new users (which is great) has stretched the server more than anticipated. Our server is designed to be able to cope with these increases normally without any issue but this latest increase has exceeded the wiggle room we had set. Our Dev team got straight onto things and are currently testing a new staging to fix this and make sure it doesn’t happen again.
Syrinscape can be used on up to three separate devices at once and when you try to log into a fourth it should open a browser page, giving you the option to de-bless a device and bless the new one. Programs that stop pop-ups can block this page, so your issue with the blessing could be due to either the pop-up being blocked or the current server issue. If you contact us at support we can happily clear all blessed devices for you manually.
And as Ben said above they are aiming to roll out the fixes in the morning (Austrailia), which will be in the next couple of hours or so.