Cancellation help

I am currently trying to pause my subscription to Syrinscape due to running games that already have soundsets included…and the game will probably run for quite some time. I have checked through PayPal and found no payments to cancel, nor anything set up to autopay. Could someone assist me with this issue?

Sorry, I’ve just seen your post. Always email us at support with this kind of thing and then we can respond and help you our straight away!

If you haven’t already email support@syrinscape.com and let us know the email address linked to your account and then we can take a look and get it sorted for you.

I haven’t, no. My email is (address removed)

Thank you!

You should always do these kind of things through email. Never post your email address or personal details on a forum. You never know who might see them :grin:

I’ve edited out your post to keep the details hidden and have replied to you by email