Attention! Syrinscape was not able to it's soundset data. Please check your internet connection

I’m running a windows 10 computer. I added Syrinscape to my approved applications for antivirus. I’m using ethernet and I have good internet connection. Why am I getting this error?

Thanks in advance for your help.

Hey @calebdowling99,

Sorry no-one jumped on this. In the future for a quicker more reliable way of getting noticed, definitely email us on support at syrinscape dot com

Either way, is this working for you now?

That message happens when Syrinscape is having ALL its internet traffic blocked by something… antivirus, proxy settings, poor connection…?