Hi @jparkersmith, when you run the Creator a small box should appear and start running through the process after a while your web browser should open and load up the Creators interface.
Are you getting the small box but no browser? If that’s the case then firstly try a different browser. I use Explorer and I know other people find Chrome works well but if the Creator doesn’t like the browser then it won’t load.
Also if this is the first time you have ran the Creator then it does take a while to fully load as it has to set up directories etc.
So I can help you a bit more can you let me know what Browser you are using and if you have been able to load the Creator up before?